• We strive to process and ship orders as quickly as possible. Orders typically ship within 1-3 business days after payment confirmation.
• Shipping times may vary depending on your location and the shipping method selected at checkout.
• We offer standard and expedited shipping options. Shipping costs are calculated based on the weight of the items and the shipping destination.
• Once your order has shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

• We want you to be completely satisfied with your purchase from FLXFLO. If for any reason you are not satisfied, you may return eligible items within 7 days of delivery for a refund or exchange.
• To be eligible for a return, items must be in their original condition, unused, and in the original packaging. Items that show signs of use or damage may not be eligible for a refund or exchange.
• To initiate a return, please contact our customer service team at info@flxflo.com with your order number and reason for return. We will provide you with further instructions and a return shipping label, if applicable.
• Once we receive your returned items, we will inspect them and process your refund or exchange within 5-7 business days. Refunds will be issued to the original form of payment.
• Final sale items are also non-returnable and non-refundable.
• Customers are responsible for return shipping costs unless the return is due to a mistake on our part, such as receiving the wrong item or a defective product.

At FLXFLO, we are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, and protect the information you provide to us through our website.

Information We Collect:
• Personal Information: When you make a purchase or create an account on our FLXFLO website, we may collect personal information such as your name, email address, shipping address, and payment details.

• Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, device information, and browsing behavior on our FLXFLO website.

How We Use Your Information:
• We use the information we collect to process your orders, communicate with you about your purchases, and provide customer support for FLXFLO products.
• We may also use your information to personalize your experience on our FLXFLO website and to improve our products and services.
• With your consent, we may send you promotional emails about new FLXFLO products, special offers, or other information we think you may find interesting.

Data Security:
• We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
• FLXFLO uses industry-standard security technologies and procedures to safeguard the information we collect.

Third-Party Sharing:

• We may share your information with third-party service providers who assist us in operating our FLXFLO website, processing payments, or delivering products to you.
• FLXFLO may also share your information with law enforcement or other third parties when required by law or to protect our rights, property, or safety.

Your Rights:

• You have the right to access, update, or delete your personal information at any time. You can do this by logging into your FLXFLO account or contacting us directly.
• You may also choose to opt-out of receiving promotional emails from FLXFLO by following the instructions provided in the emails.

Cookies and Tracking:

• We use cookies and similar tracking technologies to enhance your browsing experience and analyze how you use our FLXFLO website.
• You can manage your cookie preferences through your browser settings.

Policy Updates:

• We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our FLXFLO website.

Contact Us:

If you have any questions or concerns about our FLXFLO Privacy Policy or our data practices, please contact us at info@flxflo.com.

This Privacy Policy was last updated on July 3, 2024.

These Terms of Service ("Terms") govern your use of our website and services provided by FLXFLO ("FLXFLO," "we," or "us"). By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

Use of Our Website:

• You must be at least 18 years old to use our website. By using our website, you represent that you are at least 18 years old.
• You agree to use our website for lawful purposes only and to comply with all applicable laws and regulations.

Intellectual Property:

• All content on our website, including text, graphics, logos, images, and software, is the property of FLXFLO and is protected by copyright and other intellectual property laws.
• You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.
  

User Accounts:

• To access certain features of our website, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
• You agree to provide accurate and complete information when creating your account and to update your information as necessary to keep it current.

Purchases:

• If you make a purchase through our website, you agree to pay the price listed for the product or service, including any applicable taxes and shipping fees.
• We reserve the right to refuse or cancel any orders placed through our website in our sole discretion.
  
  Limitation of Liability:
• FLXFLO shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our website or the products or services offered through our website.
• In no event shall FLXFLO's total liability to you exceed the amount paid by you for the products or services purchased through our website.

Indemnification:

• You agree to indemnify and hold harmless FLXFLO and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of or in any way connected with your use of our website or violation of these Terms.
  Governing Law:
• These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of laws provisions.
  

Changes to Terms:

• FLXFLO reserves the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be posted on our website, and your continued use of our website after such changes will constitute your acceptance of the revised Terms.

If you have any questions or concerns about these Terms, please contact us at info@flxflo.com.